Shipping policy

SHIPPING

All items are shipped via United States Postal Service (USPS) Priority Mail or USPS Ground Advantage. If Client desires another carrier, please e-mail shop@lumecluster.com and it will be added to Client’s total shipping costs at the time of purchase.

Once shipped, domestic orders usually require 1-3 business days to arrive. International shipments will take at least 2 weeks or longer due to international customs.

Please note that the delivery time estimates do not include production times, they are strictly estimates that indicate how long your package may take to arrive after it ships.

For security reasons, Lumecluster will only ship to the shipping address Client provides on this site. Client is responsible for providing correct shipping information entered on this site. If using PayPal, please ensure shipping information matches PayPal account address.

• Domestic Orders
  • Domestic orders are shipped via United States Postal Service (USPS) Priority Mail. This includes a tracking number.
  • If Client desires another carrier, please e-mail shop@lumecluster.com and it will be added to Client’s total shipping costs at the time of purchase.
• International Orders
  • International orders are shipped via United States Postal Service (USPS). International Clients should be aware of the import rules and regulations of the destination country as Lumecluster is not responsible for any customs or duties charges that may be incurred. Shipping price is determined by weight and destination, not by quantity of items ordered.
  • Tracking for First Class Package International Service (FCPIS) through USPS is only available for countries listed on the USPS website.
  • If Client desires another carrier, please e-mail shop@lumecluster.com and it will be added to Client’s total shipping costs at the time of purchase.